FAQs

Frequently Asked Questions ✨

Are the lashes beginner-friendly?
Yes! Our lash systems were designed to make at-home lash application simple, comfortable, and beginner-friendly.

What’s included in the DIY Lash Extension Kit?
Each kit includes:
- Cluster lashes
- Bond
- Seal
- Remover
- Precision tweezers

Everything you need for an effortless, salon-inspired lash look at home.

What’s the difference between Soft Glam and Shy Volume?
✨ Soft Glam offers a more natural, wispy everyday look.  
✨ Shy Volume provides added fullness for a softer glam effect while still feeling lightweight and wearable.

How long do the lashes last?
Wear time may vary depending on application, lifestyle, and aftercare. With proper application and care, lashes can last several days.

Are the lashes reusable?
Yes! With gentle removal and proper care, the lash clusters may be reused.

Are the lashes comfortable to wear?
Our lashes are made with lightweight Premium Korean PBT fibers for a soft, comfortable feel.

How do I remove the lashes?
Use the included remover to gently loosen the adhesive, then carefully slide the lash clusters off without pulling your natural lashes.

Do the lashes damage natural lashes?
When applied and removed properly, the lashes are designed for comfortable wear and gentle removal.

How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on the shipping carrier and destination.

Do you accept returns or exchanges?
Due to the hygienic nature of beauty products, all sales are final. Please visit our Refund Policy page for full details.

How can I contact Luminosa Beauty Co?
For any questions or order concerns, please email us at: shopluminosabeauty@gmail.com ✨